ABOUT THIS POSITION

Position Overview

We are seeking highly motivated and results-driven Process Engineers with strong Six Sigma, Kaizen, or Lean Black Belt credentials to join our Kaizen Initiatives team. Reporting directly to the VP of Kaizen Initiatives, these individuals will play a critical role in driving continuous improvement projects, transforming operational effectiveness, and cultivating a culture of excellence across the organization.

WHAT YOU'LL DO

• Key Responsibilities

  • Lead and facilitate cross-functional Kaizen, Six Sigma, and Lean AI projects from concept through implementation, ensuring measurable improvements in quality, productivity, cost, and customer satisfaction.

  • Collaborate closely with the VP of Kaizen Initiatives, Prompt Engineers, and other stakeholders to identify, prioritize, and execute AI process improvement opportunities across all departments.

  • Analyze existing AI processes using advanced statistical tools and root-cause analysis to uncover inefficiencies, bottlenecks, and non-value-added activities.

  • Develop and maintain process maps, value stream maps, and standard operating procedures (SOPs) to document best practices.

  • Coach, mentor, and train associates at all organizational levels on Lean, Six Sigma, and Kaizen methodologies and tools.

  • Foster a continuous improvement mindset, encouraging AI experimentation, rapid problem-solving, and engagement at all levels of the organization.

  • Support the integration of Lean/Kaizen principles into daily management systems and strategic business initiatives.

  • Ensure compliance with all relevant safety, quality, and regulatory requirements during process changes.

  Qualifications

  • Bachelor’s degree in Engineering, Operations, Industrial Management, or a related technical field required; advanced degree preferred.

  • Certification as a Six Sigma Black Belt, Lean Black Belt, or Kaizen Facilitator required.

  • Minimum of 3–5 years’ experience leading process improvement initiatives in a manufacturing, operations, or business process environment.

  • Proven ability to apply Lean, Six Sigma, and Kaizen tools to deliver tangible business results.

  • Strong analytical capabilities and proficiency with statistical analysis software (e.g., Minitab, JMP, Excel, etc.).

  • Exceptional communication, facilitation, and interpersonal skills; experience training and coaching others in Lean/Kaizen/Six Sigma.

  • Demonstrated project management skills, with the ability to manage multiple initiatives simultaneously.

  • Comfortable working in fast-paced, dynamic environments and adapting to changing priorities.

WHAT YOU'LL NEED

• Preferred Attributes

  • Experience in large-scale organizational transformation or enterprise-wide Lean deployments.

  • Change management certification or experience driving culture change initiatives.

  • Ability to influence at all levels, from the shop floor to senior leadership.

  • Passion for process excellence and a relentless drive to improve.

  Why Join Us?

  This is a unique opportunity to be at the forefront of our organization’s transformation, working with dedicated professionals and executive sponsors. As a member of the VP of, Kaizen Initiatives team, you will have visibility, influence, and the chance to leave a lasting impact on our company’s growth and culture.

  If you are passionate about AI, process improvement, thrive in collaborative environments, and bring a blend of technical mastery and change leadership, we encourage you to apply.

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.