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Director, Security Operations

Waystar

Waystar

Operations
Atlanta, GA, USA
Posted on Sep 19, 2025

ABOUT THIS POSITION

The Director of Security Operations is a security leadership position that will manage the Joint Security Operations and Identity Management teams/processes.



The Security Operations team is responsible for conducting 24x7 monitoring and response. They will evaluate threats to the environment and will deploy/record the activities of the Security Incident Response Team. They are responsible for maintaining the operation of the SIEM tool, ensuring proper training for SIRT. Develop metrics around the incident response process and report statuses to management.



The Identity Management team is responsible for managing user account related threats, password management, privileged access management, and user access reviews. Responsible for the creation and tracking of privileged and vendor accounts following least privilege. Uses multiple tools to discover/detect compromised user accounts and manage their remediation. Develop metrics around the incident response process and report statuses to management.

WHAT YOU'LL DO

  • Manage the Joint Security Operations Center/Security Incident Management workflows.

  • Manage threat research (IANS, H-ISAC, etc.)

  • Manage the Security Operations tools (Google SecOps/Chronicle, Crowdstrike, etc.)

  • Manage password management tools (Bitwarden, Lastpass, etc).

  • Create/manage privileged accounts, vendor accounts, and service accounts.

  • Perform user access reviews required to meet compliance (SecurEnds).

  • Other duties as required

WHAT YOU'LL NEED

• Have a minimum of 10 years’ experience as a security analyst/incident manager

• Have a minimum of 20 years’ experience in technology

• Have a minimum of 5 years’ experience in cloud technology

• Have a working knowledge of Systems and Network Administration

• Have worked on complex projects within a corporate or government environment

• Have worked in a regulated environment, specifically within the Financial or Healthcare

sectors

• Bachelor’s degree in related field or equivalent work experience

Preferred Skills:

  • Certification or an advanced degree in IT or Security disciplines

  • Knowledge of Security tools, such as SIEM, IDS/IPS, & AV, etc.

  • Experience in Azure, AWS and/or Google Cloud environments

  • Experience with identity management/active directory

  • Experience in researching security best practices

  • Experience working in an environment with audit and regulatory compliance requirements

  • Experience training others

  • Experience writing technical documentation

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.

WAYSTAR PERKS

  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.