About the role

As our Senior Director of HR and Workplace Experience, you will be responsible for setting, enforcing, and evaluating HR policies, procedures, and best practices, and identifying and implementing long-term strategic talent management plans. We are looking for a leader who is both strategic and hands-on to define and execute the HR strategy. You will further build out the HR function for efficiency and effectiveness to accelerate Betterment’s business by enabling people and teams to do their best work. Reporting to the Chief People Officer, you will champion our values and develop, launch, and embed programs to support all employees to deliver on their ambitious goals across our NYC based and distributed populations. You'll identify gaps in current practices and develop high impact programs and interventions, whilst adopting an employee-centric approach when addressing key moments that matter to employees through the employee lifecycle.

This role is based out of our NYC office. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees.

• New York City: $ $210,000-$220,000

We offer a competitive equity package, health, dental and vision benefits, and a 401(k) offering with employer match as well as flexible PTO policy. This job is eligible for variable compensation in the form of a discretionary company incentive bonus.

A day in the life

• Build highly scalable processes through the employee lifecycle, including overseeing and leading the bi-annual performance review process, the annual engagement survey and action planning process while achieving ambitious engagement goals, and monitor progress and changes to keep senior leadership team informed of organizational health
• Identify key performance indicators for the human resources and workplace experience function and assess organization’s success and market competitiveness based on these metrics
• Enable Betterment’s employer value proposition and create actionable steps to position us as a top employer through people-centric best practices and promote employee engagement
• Provide both strategic and functional expertise, thought leadership and coaching as an active member of the People Leadership Team
• Leverage people data and analytics to ensure data-driven decision-making, incorporating feedback from engagement surveys, 1:1s, exit interviews, etc., creating effective people programs
• Develop an innovative and inclusive employee experience strategy for a scaling organization, enabling a thoughtful practice to meet department needs
• Identify risks and opportunities through the lens of the People community and make appropriate recommendations as to further the growth of the company

What we’re looking for

• Substantial knowledge of progressive HRBP leadership experience and employment laws and regulation
• Demonstrated success translating the vision, purpose, and strategy of the business to design and implement a relevant and meaningful employee life cycle
• Experience building employee engagement in a distributed workforce across offices, as well as fully remote employees, having extensive experience in people development, coaching, and mentoring
• Ability to use People reporting & analytics in generating insights and presenting findings back to the business, as well as tracking and disseminating key data
• Demonstrated success in furthering company DEIB strategy and implementing initiatives that have resulted in measurable impact on employee engagement & retention
• Experience building successful people programs and initiatives, consensus, and comfortable having both strategic and tactical responsibilities
• Strong planning & project management skills centralized around employee development, stakeholder management, business acumen, and partnership; experience with forecasting, adhering to budgets and managing costs
• Expertise in anticipating issues across the organization and recognizing opportunities and proactively developing initiatives