Enterprise Solutions Manager (ESM) - PSO Sales, Enterprise Accounts

Are you ready to work on world changing technologies? Today, organizations need to move with increased agility and insight to grow and thrive. Boomi is one of the hottest tech companies in the SaaS/Cloud industry, named a Leader for the eighth year in a row in the Gartner Enterprise iPaaS Magic Quadrant and recently recognized by Inc. Magazine as one of the best workplaces. Our award-winning, patented technology is transforming the world of integration by making enterprise-class integration technology accessible and affordable to companies of all sizes.

Boomi provides the foundation on which your business can evolve and innovate. According to a recent survey by Vanson Bourne, connected businesses are far outpacing their competitors. We help organizations connect everything and engage everywhere across any channel, device or platform. More than 17,000 customers are using Boomi to run better, faster and smarter.

Working at Boomi means doing what you love. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact in technology and want to build something big. If you are passionate about solving hard problems, enjoy working with world-class people and developing cutting edge technology, you should explore a career with Boomi. Learn more at http://www.boomi.com/ or visit Boomi Careers.

What You'll Achieve

As the Enterprise Services Manager (ESM), you will represent professional services sales pursuits with a regional team of success-minded sales professionals. This role leverages Boomi’s innovative services solutions for Boomi Platform products to enable and provide best-practice approaches to help ensure customer’s expectations are exceeded. Additionally, demonstrate services-sales acumen to drive organizational goals and build strategic relationships with our delivery partners and direct customers.
The ESM is a critical role requiring strategic partnership with Sales, Services delivery, Customers, and our Partners to achieve success-oriented results for customers and driving future opportunities for account expansion. When properly executed, this role will provide individual growth, many exciting challenges, and opportunities to exceed Services Sales targets.

Build pipeline and close services deals, engage strategically with prospects, customers and partners.

Establish deep credibility with C-level and customer executives by establishing a trusted-advisory role through expertise and engagement.

Responsible for meeting or exceeding Services bookings targets

Collaborate with the platform sales organization on their assigned opportunities to determine the Services Strategy for prospect accounts.

Understand the competitive landscape and customer/prospect needs to effectively position the value of Boomi Professional Services.

Present Boomi Professional Services solutions, product offerings and associated value proposition to customers/prospects.

Partner with Professional Services delivery teams and Solution Consulting to execute a path to customer satisfaction and success

Provide services methodology by scoping technology solutions to meet customer business/ technical requirements

Create and validate Professional Services Proposals and present to prospects/customers

Manage/Support Professional Services Services Order Forms (SOF) / Statement of Work (SOW) and contracting processes

Establish rigorous sales discipline across all aspects of sales engagement, pipeline development/management and forecasting.

Lead the Services sales strategic engagement and sales maturity; including collaborating and partnering with adjacent organizations (ie Customer Success, Sales, Marketing, Finance, Operations) to delight the customer

Develop strong focus on post-implementation sales of all incremental services offerings, solution to drive adoption of the Boomi Platform

Be a trusted advisor among internal and external constituents (up to C level) based on program management, product and solution knowledge.

Assist in refining and developing methodologies, tools and programs around Services sales execution.

Maintain accurate and timely sales status and next steps, pipeline financials, and services forecast data in our CRM.

Ensure effective knowledge transfer and hand-offs to support post implementation activities.


Take the first step towards your dream career. Every Boomi team member brings something unique to the table. Here’s what we are looking for with this role:

The Experience You Bring

10+ years enterprise software sales experience

Supports large complex accounts

Analyzes and leverages industry, competitor and market data to set strategy

Gains access and manages relationships with senior level executives

Identifies business trends and leverages strengths of the sales team to create a differentiated offering and position ourselves to capture business Interfaces directly with customers to ensure satisfaction with our solutions

Establishes performance goals and metrics to drive execution

Conducts informal coaching sessions with internal teams

Provides insight and thought leadership to customers in order to create and leverage strategic partnership

World class account manager with strong boardroom/executive presence

Seen internally and externally as the senior authority in a given segment and/or channel

At times, leveraged to coach/mentor others

Anticipates customer needs beyond existing scope of our products and services

Identifies cost effective and practical alternatives by bundling products/service “solutions” to maximize our opportunity while meeting the customer’s needs

Provides team leadership on large, complex opportunities

May be assigned to specific national account(s) that traditionally has the highest complexity and strategic importance to the firm

Ability to travel at least 20-30% of time including overnight travel

At Boomi we show up for each other with empathy, compassion, and purpose because, at Boomi, we win as one––that’s why we strive to integrate more diverse voices for a stronger and smarter team.

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

Compensation:
Boomi is committed to fair and equitable compensation practices. The minimum base compensation for this position in our corporate headquarters in Chesterbrook, PA begins at $99,200 annually + applicable annual bonus. This position is remote-friendly and, as such, final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. An overview of our benefits can be found here