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Sales Compensation Analyst

Join us as a Sales Compensation Analyst reporting to our Global Sales Compensation Leader to do the best work of your career and make a profound social impact.

What you’ll achieve
This role supports the Sales Compensation team and the greater organization by administering and executing one of the industry's most motivating Sales Commission Plans. Central to the growth and success of our sales force, this position balances the interests of the field with our highly audacious growth goals to ensure we are able to deliver at the highest quality while scaling for our future growth. As a Sales Compensation Analyst, you will be responsible for case management, data validation, and other key tasks to ensure timeliness and accuracy of the monthly commission payments. You will work hand-in-hand with the Revenue Operations Team, Sales Operations Teams, Xactly Program Manager, and more.

You will:

• Manage the Commission Case queue inside Salesforce: Learn and understand the process flow steps and potential derivatives of each of the Case Issue Types to manage the case to the appropriate resolution.
• Ensure Case Requests are stated clearly and that all backup documentation to support the request is attached to the case including identifying internal stakeholders to add to the Case Team and delegating actions or approvals as necessary. Verify resolution has been successfully completed and documented within Case Comments.
• Perform regular audits of sales credits and commission data, plan configurations, organizational updates, and payroll submissions to ensure all aspects of the compensation plan are performing appropriately according to plan rules and provisions.
• Identify opportunities for standardization and improvement of the case management and data audits, summarize and propose recommendations, and update internal documents with accepted changes.
• Respond to ad hoc inquiries from stakeholders, including sales, finance, operations, and HR.
• Take on additional projects and responsibilities within the sales compensation team as proficiency and interest levels indicate.

Essential Requirements

• Junior level position for someone who is interested in a career in sales compensation.
• 2+ years of hands-on experience in sales compensation, sales operations, human resources, payroll, or another analytical role.
• Proficiency in Microsoft Excel and Google Suite required. Experience with Salesforce, Xactly Incent (or other Sales Performance Management tool) preferred.
• High-integrity, detail-oriented, self-motivated, and proactive, with strong interpersonal skills and the ability to collaborate with team members. Able to work effectively under pressure.
• Demonstrated capability to adapt, understand, develop, and prioritize technology and process solutions for business needs.
• Excellent analytical, problem-solving, written, and oral communication skills
  

Desired Attributes

• Bachelor’s degree or equivalent experience
• Experience with Workday, ADP, or another HRIS system