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Business Development Representative

Follett Learning

Follett Learning

Sales & Business Development
Multiple locations · Texas, USA · Reston, VA, USA · London, UK · Houston, TX, USA · McHenry, MS, USA · Cleveland, OH, USA · Fort Worth, TX, USA · Nashville, TN, USA · North Carolina, USA · Cincinnati, OH, USA · Research Triangle Park, Durham, NC, USA · Portland, OR, USA · South Carolina, USA · Philadelphia, PA, USA · Las Vegas, NV, USA · Boston, MA, USA · Minneapolis, MN, USA · Tampa, FL, USA · Arizona, USA · Birmingham, UK · Boise, ID, USA · Atlanta, GA, USA · Chicago, IL, USA
Posted on Tuesday, June 25, 2024

Our Story:

Since 1873, educators have trusted Follett as a partner in the mission to build confident, independent, and well-rounded students.

For administrators, Follett-powered technology can help you track investments, maximize resources, and tap into student data. For librarians, Follett can help you build a diverse collection of print and digital resources that support every student. For teachers, the Follett universe of materials includes curated, standards-aligned, and customizable tools, plus an extensive selection of the book’s kids want to read.

From content to technology, Follett helps educators unlock potential in more than 45 million students worldwide

Position Overview:

On a daily basis the sales development representative will make cold calls, send emails, and lead high-level discovery calls with new business prospects. Ultimately, the goal of this role is to book sales appointments that eventually turn into legitimate sales opportunities.

Sales development representatives will be measured by key performance indicators, weekly, quarterly, and annually. The KPI’s will include but not be limited to the number of emails sent, number of calls made, and number of meetings booked.


  • Executes short and long-term sales strategies for named accounts in geographical area of responsibility.
  • Actively partners with marketing to develop and execute on campaigns and other key initiatives.
  • Has a thorough understanding of customer buying cycles and market trends by state and local designations and applies to sales strategy as appropriate.
  • Engaged and self- driven contributor who prospects, identifies, and engages new customers. Grows new business opportunities across multiple products and services.
  • Supports in the development and cultivation of key customer relationships with key decision makers in respective geographical area of responsibility.
  • Generates customer interest and attendance in company sponsored events. Examples include conferences, trade shows, executive briefings, and other educational events.
  • Qualifies new business opportunities.
  • Maintains customer account, contact, lead, and other customer data in CRM.
  • Performs other related duties as assigned.
  • Demonstrates a high level of accountability towards team goals
  • Adept at solving complex problems.
  • Communicates clearly, concisely, and confidently to a variety of audiences. Adjusts to customer needs and questions as needed to quickly adapt to their needs. Effectively influences others.
  • Represents the Sales organization on cross-functional teams as needed.
  • Constantly seeks out ways to learn from others, grow and develop as a strong member of the team.


  • 0-3 years of experience
  • Associates degree or equivalent