Internal recruitment – for Macrobond Data Ops team members only

We are opening two new Data Features Associate positions within Macrobond Content. This in-team function supports the development, maintenance, and continuous improvement of key Data Features, primarily Revision History (RH) and Region Keys (RK), and plays a crucial role in strengthening knowledge continuity, operational efficiency, and process scalability within the domain.

The role is intended for Senior or Expert Data Specialists, or well-performing and strongly developing Regular Data Specialists, who demonstrate an excellent understanding of data-feature-related processes, strong communication and organizational skills, and a proactive, improvement-driven mindset.

Your main responsibilities

Operational management

You will support the Data Features Manager in both ongoing and project-based activities, including:

• Lead and coordinate improvements to Data Features, mainly Revision and Region Keys.
• Manage Mantis corrections, RH backfills, and issues flagged by consistency checks.
• Identify, investigate, and document bugs, errors, and optimization opportunities.
• Expand the Region Keys database based on client and project needs.
• Provide daily support to Data Operations on Data Features creation, maintenance, and troubleshooting.
• Address process gaps in RH corrections and drive automation- and AI‑focused improvements, especially for RK workflows.
• Maintain documentation, instructions, and SharePoint resources, and support knowledge sharing through trainings and presentations.
• Plan and oversee Data‑Features‑related projects and handle ad‑hoc tasks from the Data Features Manager.
• Suggest enhancements to the Macrobond product and internal processes.
• Provide coverage for the Data Features Manager during absences to ensure operational continuity.

Stakeholder management

• Communicating proactively with the Data Features Manager, local management, product management, sales, content, development, and upper management.
• Communicating with clients and providing support on Data Features issues.
• Guiding, training, and mentoring Content team members on Data Features topics.
• Contributing to a collaborative environment that ensures top-quality customer service.

Other

• Working in accordance with Macrobond policies and implemented rules.
• Acting as a role model in knowledge, cooperation, communication, and attitude, aligned with Macrobond culture and values.

Our requirements

• Preferred Macrobond experience with a strong understanding of Data-Features-related processes, especially from working with large datasets.
• Good knowledge of Data Features’ technical aspects and UX.
• Excellent communication, delegation, and organizational skills.
• Creativity, problem-solving abilities, and an automation-first approach.
  
• Openness to experimenting with AI-driven optimizations.
  
• Project and process management skills.
  
• Positive attitude, willingness to share knowledge, and good business understanding.
  
• Required location: one of the Macrobond Content offices (Szczecin, Lisbon, Hong Kong).

What we offer

• The ability to directly influence key components of the Macrobond product.
  
• Participation in meaningful improvements impacting data quality, automation, and client experience.
  
• The chance to specialize in a technically advanced and business-critical domain.