Senior Third-Party Risk Management (TPRM) Analyst
New Relic
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your Opportunity
We are seeking a Third-Party Vendor & SaaS Senior Security Engineer to join a dynamic and growing team dedicated to vendor security and quality. You will bring experience in third-party risk management operations, governance,SaaS integrations, and communications to assess and manage risks while driving the security lifecycle of vendor requests.
In this role, you will:
- Support security reviews for various vendor service types, including Professional Services, Software as a Service (SaaS), and On-Premises.
- Prepare materials and documentation related to third-party security. Assist in communicating security requirements to relevant teams within the organization and vendors.
- Collaborate with security leaders, engineers, and cross-functional teams to support safeguarding company assets. Help maintain adherence to regulatory and security requirements. Protect New Relic employees and customers from security and privacy threats.
- Coordinate and support projects and tasks of the third-party risk and security assessment lifecycle.
Attention to detail, the ability to handle changing priorities, and a passion for process automation and education are critical for success in this role.
Key Responsibilities
- Vendor Security Assessments:
- Support New Relic internal business and security by maintaining third-party records, assessments completion, reassessment cadence, and communicate findings with relevant teams, under the direction of security/compliance leads.
- Security reviews include vendors with access to data and systems supporting New Relic operations and/or products.
- Verify vendor documents using checklists or templates to ensure required security and compliance elements are present and are mapped to regulatory standards (ISO 27001, SOC 2, PCI-DSS etc..).
- Assess AI-driven tools or functions in SaaS platforms, identifying security, compliance and privacy risks and implementing secure recommendations.
- Keep abreast of the latest cybersecurity trends, emerging threats and evolving standards in third- party risk management, ensuring that New Relics third-party practices remain ahead of the curve.
- Ongoing Monitoring and Risk Remediation:
- Support ongoing risk-related activities by assisting in tracking vendor exceptions and issues, updating risk profiles, and documenting remediation steps.
- Initiate and maintain a schedule of vendors due for reassessment and support the execution of reassessments by initiating workflows and completing tasks based on established procedure.
- Process Development and Integration:
- Support risk assessment frameworks tailored to vendor types and business needs.
- Execute auditing processes, including remediation implementation reviews and SaaS access controls.
- Drive technical solutions to manage vendor inventory and improve operational efficiency.
- Metrics and Reporting:
- Update dashboards and vendor records to track vendor risk management performance.
- Communicate risk insights, metrics, and remediation progress to internal business units
- Collaboration and Education:
- Collaborate with cross-functional teams for vendor security events, complete client questionnaires, and assist with customer security escalations.
- Work with cross-functional teams to align technical risks with business goals.
- Educate internal teams on securely adopting and managing external vendors.
- Support the Enterprise business with project and reporting generated by Third-party management tools.
- Stay informed on cybersecurity trends, compliance requirements, and best practices.
Qualifications
Must-Have:
- Minimum 3 years of experience in third-party risk management, vendor security assessments, or related fields.
- Expertise in evaluating diverse vendor types and implementing internal and external risk mitigation strategies.
- Understanding of data privacy principles and third-party handling of various classes of enterprise and customer data.
- Knowledgeable in LLM or AI capabilities.
- Ability to learn about new tools and technology, their security posture, and identify areas of risk.
- Strong knowledge of SaaS security, SSO configurations, and AI tool evaluations.
- Demonstrated success in process automation, workflow optimization, and scaling security operations.
- Exceptional communication skills and the ability to present Metrics and reports to internal and external New Relic business.
Nice-to-Have:
- Experience with Salesforce, GRC tools, and SaaS inventory management.
- Familiarity with security frameworks like ISO 27001, SOC 2, and NIST.
- Understanding of policy development and risk management for technical integrations.
Why Join Us?
- Collaborate with a passionate and forward-thinking team dedicated to vendor security.
- Work with cutting-edge SaaS and AI technologies in a dynamic environment.
- Enjoy competitive compensation, career growth opportunities, and the chance to make a meaningful impact.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy