Business Development Representative
New Relic
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
We're New Relic, and we're not just another SaaS company—we're the global leader in observability, giving the world's best tech teams the X-ray vision they need to thrive in an AI-first world. If you've ever seen an app slow down or a website crash, we're the reason the fixes happen fast.
We need a driven, resilient, and resourceful sales pro to join our Melbourne team and fuel the rocket ship. If you view cold calling as a thrilling sport and pipeline generation as your personal masterpiece, you belong here.
Your Opportunity: The Pipeline Catalyst
Forget being a cog in a machine. As a Sales Development Representative (SDR), you are the first impression, the value architect, and the key driver of our growth. You'll partner directly with our high-performing Account Executives (AEs) to land deals with some of Australia's most innovative companies.
What You'll Be Doing (Your Superpowers at Work)
The Hunt: Become a master of outbound strategy. Generate new business opportunities through tailored cold calls, laser-focused personalized emails, and savvy social selling (we're talking quality, not spam).
The Qualifier: Be the detective! Quickly understand customer pain points—what's keeping them up at night?—and articulate exactly how New Relic solves it.
The Strategist: Team up with your AEs to map target accounts, identify the right decision-makers (key personas), and craft irresistible outreach campaigns.
The Accelerator: Diligently manage, nurture, and grow your prospect pipeline, turning early-stage curiosity into qualified, valuable meetings.
The Closer (of Meetings): Consistently crush your daily, weekly, and monthly metrics for qualified meetings and pipeline contribution while delivering a stellar customer experience.
Why You Should Join the Relic Crew
You're Not Alone: Join a collaborative, high-energy team that runs on caffeine, high-fives, and shared success.
Level Up: You'll receive personalized coaching and access to world-class sales tools (we invest in the best).
Real Career Path: SDR is a launchpad. We have a proven track record of promoting top BDRs into Account Executive and other advanced roles. Your growth is our goal.
Flexibility That Matters: We embrace a flexible workforce model, meaning you can work in the environment that best supports your success—remote, office-based, or hybrid.
The Essentials (What You've Got)
- Grit & Resilience: Sales is tough, and you thrive on the challenge. You view "no" as "not yet."
- Proven Hustle: You're a self-starter with a track record of meeting or exceeding sales targets.
- Communication Power: You can articulate complex technical values in a clear, compelling, and conversational way.
- High-Growth SaaS Love: You’re excited about technology, cloud, and the breakneck pace of a market leader.
The Cherry on Top (Bonus Points)
- You've previously used sales engagement tools like Outreach, Salesloft, or similar platforms.
- You speak fluent tech (e.g., you know what APM, cloud and microservices are).
Our Vibe Check
We're passionate about fostering a diverse, welcoming, and inclusive environment. We celebrate different paths, backgrounds, and abilities. We don't just want candidates who check every box; we want people who feel connected to our mission and values. Bring your best, most authentic self—that’s who we want!
Ready to unleash your sales potential with the observability leader?
APPLY NOW and let's shape the future of tech together!
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy