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Software Project Manager



Software Engineering, Operations
New York Metropolitan Area, USA · New York, NY, USA
Posted on Wednesday, March 6, 2024


Operative builds software solutions to manage advertising across many verticals, including digital pureplay, linear TV, and advanced advertising platforms, making it easy for our media clients to deliver any audience and any outcome to their buyers. 300+ media companies as clients including NBCUniversal, Disney, Hulu, HBO, CBS, WarnerDiscovery and FOX, $40+ billion in revenue processed, 25,000+ worldwide users, 1,000+ employees in 10 offices around the globe. It's an exciting time to join Operative!


Operative’s Professional Services department is seeking a dynamic, hyper organized, detail-driven individual to join our growing team as a Software Project Manager. In this exciting client-facing role, the individual will oversee software implementations for the world’s largest media companies from project initiation to closure.

*If you live w/in the metro NYC area, there will be a hybrid policy of 2 days per week in our Manhattan office. If outside of metro NYC area, the role will be fully remote.


  • Lead the E2E project lifecycle, working from project inception, collating estimations from internal teams and building high-level plans to support Sales, through to project initiation, delivery, go-live, and ultimately hyper care transition to the Support org.
  • Develop milestone documents and full-scale project plans.
  • Ensure projects meet internal and client expectations with respect to quality, scope, delivery timelines, and strategy.
  • Assemble, coordinate, direct and support the project team.
  • Consistently identify, track/monitor, manage, mitigate, and report on project progress and risks to all stakeholders.
  • Proactively document, report and manage project issues and problems as they arise.
  • Drive management of client expectations and project scope.
  • Communicate effectively to all stakeholders, from senior management to project team members, ensuring project alignment and progress.
  • Direct a cross-functional internal team to ensure deliverables and targets are being met.
  • Manage project resourcing, financial forecasting, and profitability reporting.
  • Proactively provide inputs for internal improvements and assist on or sometimes lead related initiatives.


  • A project manager is expected to manage both customers and internal stakeholders tactfully but firmly where required, representing Operative alongside our customer relationship managers.
  • At least 3+ years of experience with all aspects of software project management practice, including a strong track record of project delivery for large, cross functional, and complex software projects.
  • Previous experience driving effective teamwork, communication, collaboration and commitment across disparate geographical groups with competing priorities.
  • Strong organizational ability and keen attention to detail, with strong prioritization skills.
  • Excellent verbal, written, presentation, and interpersonal communication skills.
  • Ability to work independently and with minimal supervision.
  • Strong computer skills, very proficient with MS Office applications. Experience using MS Project and Excel a strong plus.
  • Familiarity with Salesforce, OpenAir, and JIRA preferred.
  • SaaS implementation and Agile process experience a plus.
  • Experience in Media Advertising industry a plus.


  • Minimum of Bachelor’s Degree.
  • At least 3 years of experience with all aspects of software project management practice, including a strong track record of project delivery for large, cross functional, and complex software projects.
  • Availability to travel up to 25%.
  • Regular business hours are Monday through Friday, 9:00 am to 6:00 p​m.​ However, hours may vary as dictated by project demands.​

The base salary range is $85,000-$110,000. The annual performance bonus range is $8,500-$11,000. Salary ranges are determined through alignment with market data. The base salary amount offered is determined by a number of factors including the candidate’s experience, qualifications, and skills.

We offer a competitive salary and benefits package. All offers are conditional on references, verification of the right to work in the US, and successful background screening checks. If you’re interested in joining a fast-growing, innovative company and you meet the above requirements, don’t hesitate to apply today! Operative is a merit-first, equal opportunity employer; diverse applications are encouraged.

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