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Ad Operations Executive, Ad Serving



Bengaluru, Karnataka, India
Posted on Monday, May 20, 2024

Operative is a software and services firm dedicated to streamlining the advertising industry for digital publishers and agencies. As a pivotal member of our ad operations team, you will play a crucial role in nurturing successful partnerships with our valued client accounts. Your primary responsibility will be to meet client requirements and deliver exceptional quality work. Your skill set includes strategic thinking, meticulous attention to detail, strong campaign management abilities, and a clear aspiration to excel in this role.

We are in search of a seasoned Ad Operations Executive to join our team. The Ad Operations Executive (Ad Serving) will play a pivotal role in overseeing the digital advertising campaigns, adeptly troubleshooting across diverse ad formats within GAM (Google Ad Manager), and ensuring the seamless, efficient, and effective delivery of campaigns. The ideal candidate will collaborate closely with a range of publisher clients, ensuring a seamless and successful campaign experience.

Responsibilities: -

✓ Profound knowledge of the digital ecosystem and its associated terminologies.

✓ Familiar with the campaign life cycle & its functionalities.

✓ Proficient in campaign execution and knowledgeable about the associated challenges.

✓ Profound comprehension of ad serving technicalities to enhance the client's campaign experience.

✓ Extensive hands-on experience with Google Ad Manager 360 and a deep proficiency in platform operations.

✓ Capable of diagnosing the root causes of ad serving failures and resolving them to ensure seamless ad delivery.

✓ Provide clients with valuable recommendations to optimize campaign execution.

✓ Good knowledge & experience around Programmatic Advertising and its functionalities.

✓ Must possess a strong grasp of Ad Tags and their utility, including the ability to troubleshoot when necessary.

✓ Proficiency in conducting initial investigations and the capability to escalate issues to Google support when a solution is beyond our scope.

✓ Strong proficiency in both verbal and written communication is a fundamental requirement for this role.

✓ Promptly respond to clients via their preferred communication channels and demonstrate proactive engagement by staying ahead of their requests.

✓ Good knowledge of ticket management platforms like Salesforce and Freshdesk, including their workflow processes.

Requirements: -

✓ Bachelor's degree in marketing, advertising, or a related field.

✓ At least 2-3 years of experience in digital ad operations.

✓ Strong technical skills related to digital advertising and campaign management.

✓ Excellent communication and interpersonal skills.

✓ Strong organizational and project management skills, with the ability to manage multiple campaigns simultaneously.

✓ Detail-oriented, analytical, and able to work well under pressure.

✓ Flexible & adaptable to any working environment based on work requirements.

✓ Ability to work independently and as part of a team.

✓ Proficient in Microsoft Office and other relevant software.

Competencies: - Ad Troubleshooting | Investigation technic | Google Platforms functionalities | Technical capabilities | Analytical Skills | Information Seeker | Articulate | Self-confident | Adaptable | Committed | Team player | Collaborative | Ambitious | Quality commitment |

If you are a motivated individual with a passion for ad operations and team management, we encourage you to apply for this exciting opportunity. You will have the opportunity to work with a dynamic team and deliver highquality campaigns for a variety of big brands/clients.

“Operative is a merit-first, equal opportunity employer; diverse applications are encouraged.” Operative cares about your privacy and protecting your data. By submitting an application for a position with Operative, you acknowledge that you have read the following and consent to how Operative treats your data: 1) the Candidate Privacy Policy available at https://www.operative.com/candidate-privacy- notice/ (or if you are a candidate from Israel the Candidate Privacy Notice (Israel), available at https://www.operative.com/candidate-privacy-notice-israel/, and 2) the Candidate Notice for Data Transfer and Retention available at https://www.operative.com/candidate-notice/