For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.
Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.
What's exciting about the role
We are seeking a motivated and detail-oriented individual to join our team as a Deployment Operator. This entry-level position requires no prior experience and offers a unique opportunity to grow within our organization. As a Deployment Operator, you will play a crucial role in ensuring the smooth deployment and operation of our terminals. If you are a dedicated individual with excellent communication skills in Latvian, Russian, and English, and have the ability to handle customer interactions efficiently, we encourage you to apply.
- Answer and manage an average of 30-40 calls per day, providing exceptional customer service.
- Process and respond to an average of 10-15 emails per day, ensuring timely and accurate responses.
- Serve an average of 5-10 customers per day in person, assisting them with terminal-related issues and inquiries.
- Prepare and/or test 10-20 terminals per day to ensure their functionality and readiness for deployment.
Skills and Experience we desire
- No previous experience is required; we provide comprehensive training.
- Proficiency in Latvian, both written and spoken, is essential.
- Fluent communication in Russian for customer interactions is required.
- Basic English reading and communication skills are necessary.
- Strong interpersonal and customer service skills.
- Detail-oriented with the ability to multitask efficiently.
- Strong problem-solving skills and the ability to work independently.
Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.