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IT Business Analyst



IT, Sales & Business Development, Education
Bengaluru, Karnataka, India
Posted on Thursday, June 20, 2024

Why Verifone

For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

What's exciting about the role

This role is for a highly qualified IT Professional with extensive experience in IT Business Systems Analysis, Solutioning and Design and Project execution. The successful candidate will be heavily engaged in executing business process optimization initiatives and projects, delivering highly efficient design and solutions to satisfy existing business operation's needs. Requires working closely with Business, IT teams (internal and external) and stakeholders in projects and transformation initiatives from project launch to complete SDLC (Requirement, Design, Development, Test and Roll-out). Focus on Service Contracts and Billing, Advanced Collections and Customer Data Management, Rentals and Repair, and OTC-Finance Modules and processes. The candidate must possess in-depth Techno-Functional capabilities and Business Process knowledge.

Roles and Responsibilities

Engage and Lead in the execution of Projects in all scales, engaging in complete Software Development Life Cycle (SDLC)
Work closely with business in gathering and understanding requirements and translate them into highly efficient System Solutions
Design and develop solutions that enhances Business capabilities and operational needs
Ensure adherence to existing Company processes and guidelines
Provide direction and guidance to Technical Development team in ensuring the Designed process is in alignment with the agreed specifications
Collaborate with cross track groups to ensure end-to-end compatibility of the Solutions being developed is employed to the maximum efficiency and compatibility
Proactively evaluate improvement opportunities and innovation in the current Systems Landscape and processes in support of Business Operations continued optimization
Evaluate risks that may be associated with solutions and design being delivered
Review and validate design and solutions being delivered within IT by Internal and external resources
Work closely with extended teams around Integrations and Data Conversions

Skills and experience we desire

  • A bachelor's degree in computer science, Computer Engineering, Information Technology, or similar
  • 5+ years of extensive hands-on experience and expertise in Oracle Order Management and Service Contracts.
  • Expertise in Oracle Service Contracts and Billing, Rentals and Repair, Customer Data Management, and OTC-Finance Modules
  • Knowledge of generating simple to complex SQL queries
  • Experience working with Bolt-Ons and Integrations (inbound/outbound) with legacy systems
  • Experience in Data Conversions across various oracle modules, with focus on Order to Cash data elements
  • Ability to work with Business in Requirements gathering and translating them into required IT solutions
  • Excellent verbal and written communication skills. Must be able to effectively interact with all levels of stakeholders
  • Experience in BI Reporting

Our commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.