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Deployment Operator (Fixed-Term Contract)

Verifone

Verifone

Stockholm, Sweden
Posted on Oct 3, 2024

Why Verifone

For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

What's exciting about the role

A Deployment Operator at Verifone, performs a variety of Terminal software loadings and material handling duties to meet production schedules and ensures that orders & parts are properly shipped and within SLA. The work consists of Terminal Deployments, Unit Returns, Warehouse activities or any other assigned assignments covered within Field Operations.

This role will be fixed term until February 2025 with the possibility of being extended for a longer term.

Main responsibilities

Ensure end-to-end feasibility for any non-standard customer solution regarding:

  • Deliver in accordance to work order
  • Deliver within SLA
  • Software loading of POS terminals
  • Shipping of Accessories
  • Inbound of Unit Returns
  • Return and repair processes for Norway
  • RMA- inbound & Outbound (Customer owned)
  • Achieve daily SLA targets
  • Replenishment of materials (physically and administratively)
  • Inventory counts
  • Email and case handling
  • Order registration and verification in Oracle/Amdocs/Visma
  • Key management for Sweden
  • Key management for Norway
  • All Operational task for Denmark.

Skills and Experience we desire

  • Minimum high school exam
  • Fluent in Swedish and English, both speech and writing
  • Solution oriented, structured and efficient
  • Technical interest
  • Work well independently as well as in team
  • Work well under pressure
  • Good communicator
  • Accountable for meeting deadlines
  • Basic Knowledge of Excel or other Office tools

Our commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.